Thredbo & McDonalds Franchises

Objective

  • To entice people travelling to the snow to choose Thredbo over competitors and cross promote McDonalds stores on the way to Thredbo in key traffic areas including Queanbeyan, Cooma & Majura Park.

Considerations or Constraints

  • Statistics at the time from the local area ticket resellers confirmed that a large percentage of people who purchased tickets in Jindabyne had not yet made up their mind about which resort to ski or snowboard at (people who have not yet pre-purchased tickets).

  • Represented an opportunity for sales from people driving to the snow, from our local area target market (Sydney, ACT, NSW regional within 7 hour driving radius). These people often waited for a 7 day forecast to view weather conditions before committing to a snow long weekend away and hence would delay purchasing tickets until the last minute when they received the 7 day weather forecast.

Planning & Execution

  • Using research of customer travel patterns to Thredbo, prioritized target markets to drivers from Sydney & ACT regions.

  • Met McDonalds Franchise Managers to investigate cross-promo options. Opportunity to create a “snow zone” in the store with collateral.

  • 50,000 customers through stores on some peak season weeks.

  • Offer – Kick back offer for drivers to & from snow.

  • Collateral - Offer tokens produced & delivered for inclusion in McDonalds take away & drive through bags. Fit-out with in-store posters, trail maps, free passes for staff as weekly sales incentives & for Thredbo have more local “Ground Ambassadors” from experiencing our resort first hand and promoting it to customers.

  • The promo created a buzz in store with staff behind the initiative.

Results

  • The targeted campaign yielded positive results for both parties.

  • Fun content generated with entertainment for the kids at Thredboland when Ronald McDonald visited the snow for a day, which was used on McDonalds social channels.

  • >1750 vouchers received by Thredbo ticket office.

  • >200 vouchers received by participating McDonalds stores with an upswing of return traffic to all stores, particularly Cooma.